Hotel Professional / Waiters


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# Waiters

Introducing a new interactive restaurant service and upselling training course for Waitstaff

Program Structure
 Introduction to Tourism
 Food & Beverage Services
 Principles of Cleaning
 Personal Hygiene
 Basic Hygiene
 Pest Control
 Health & Safety
 Effective Communication

 Using Customer related Language
 Cleaning the Restaurant
 Setting Up and Preparing For Services

 Practical Information
Introducing a new interactive restaurant service and upselling training course for Waitstaff...
You are busy- we understand! The hectic pace of your restaurant, scheduling and logistics makes it very hard to find the time for training.

A Role in the Show is a comprehensive training package that will save you valuable time and money and deliver the training for you.

A large proportion of restaurant employees today have 'grown up' with computers, and are extremely comfortable using a computer to learn.

The benefits of this new interactive course will help you overcome 2 major obstacles to delivering restaurant training ...TIME and MONEY. 

A Role in the Show will help your employees learn the fundamentals of great service.

Whether your employees work in the front of the house or 'behind the scenes' in the heart of the house, everyone in hospitality show business plays an important role in the success of the show. 

The primary focus of the course is geared towards wait staff, however the topics covered in Act 1,2 and 5 can be applied to every customer supporting role...

 Host/Hostess
 Reception/Front desk and Lobby
 Food runners/Buspersons
 Cashier
A Role in the Show will help your wait staff understand the basics of a great sales performance.  

 Product knowledge
 Listening and observation skills
 Adapting service styles
 Anticipating customer needs
 Making helpful suggestions

Everyone wins when you help your wait staff learn how to work and serve more effectively. The benefits of using A Role in the Show to deliver consistent customer service training has a positive impact on your customers, your cast and your bottom line ...
 Improved service
 Better tips
 Higher average spend
 More repeat business

Course requirement

Age should be between 16-45

What am I going to get from this course?

After completion of this course you will be able to work as a professional waiter 

What is the target audience?

Peoples who are seeking to be a professional waiter 


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Phone: 977-1-4364297